Effective Date: May 31, 2025
Last Updated: May 31, 2025

ZeroBeat Labs (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website or use our Shoutcast hosting services (“Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

a. Personal Information

  • Name

  • Email address

  • Billing address

  • Payment information (processed securely by third-party processors)

  • Phone number (if voluntarily provided)

b. Non-Personal Information

  • IP address

  • Browser type

  • Operating system

  • Referring URL

  • Pages visited and other usage data collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage your account and Services

  • Process payments and invoices

  • Communicate with you about your account, support issues, or service updates

  • Improve our Services and user experience

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your information with:

  • Service providers (e.g., payment processors, hosting providers) who help us operate our business

  • Legal authorities when required to comply with the law or respond to lawful requests

  • Successors in the event of a merger, acquisition, or sale of business assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

ZeroBeat Labs does not store or retain your credit card information on our servers. All payment processing is securely handled by third-party payment processors that are fully PCI DSS compliant. Only those processors have access to your full payment information for the purposes of completing transactions.

However, no system can be completely secure. We cannot guarantee the absolute security of your data.We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no system can be completely secure. We cannot guarantee the absolute security of your data.

5. Data Retention

We retain personal data only as long as necessary for:

  • Providing the Services

  • Legal compliance

  • Resolving disputes

  • Enforcing our agreements

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable essential site functionality

  • Understand how users interact with our Services

  • Improve user experience and performance

You may disable cookies in your browser settings, but some features of our website may not function properly.

7. Your Rights

Depending on your location—including but not limited to California (CCPA/CPRA), the European Union (GDPR), Colorado, Connecticut, Utah, Virginia, and Brazil (LGPD)—you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Opt out of the sale or sharing of personal information (note: ZeroBeat Labs does not sell personal data)

  • Know what categories of personal data we collect and how we use them

  • Request a list of third parties with whom we have shared your data

  • Not be discriminated against for exercising your privacy rights

  • File a complaint with a data protection authority in your jurisdiction

To exercise these rights, contact us at [email protected].

California (CCPA & CPRA)

California residents have additional rights, including:

  • Requesting a copy of personal data collected in the past 12 months

  • Requesting deletion of personal data (subject to legal exceptions)

  • Knowing the categories and sources of data collected

  • Opting out of the sharing of personal data

European Union (GDPR)

If you are located in the EU, you may also:

  • Withdraw consent at any time

  • Data portability – receive your personal data in a structured, commonly used format

Brazil (LGPD)

Brazilian users may:

  • Request confirmation of the existence of processing

  • Anonymize, block, or delete unnecessary or excessive data

Other U.S. States

Residents of Virginia, Colorado, Utah, and Connecticut may also have similar rights. We strive to meet or exceed the privacy protections required by these states. Depending on your location, including California, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • Opt out of the sale or sharing of personal information (note: ZeroBeat Labs does not sell personal data)

  • Know what categories of personal data we collect and how we use them

  • Request a list of third parties with whom we have shared your data

  • Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at [email protected].

If you are a California resident, you also have the right under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) to request:

  • A copy of your personal information collected in the past 12 months

  • Disclosure of the categories and sources of data collected

  • Deletion of your personal data, subject to certain exceptions Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing of your data

  • File a complaint with a data protection authority in your jurisdiction

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Our Services are intended for users 18 years and older. We do not knowingly collect personal data from individuals under 18. If you believe we have received information from a minor, please contact us to request deletion.

9. International and Local Legal Compliance

Our Services are operated in the United States, specifically within the jurisdiction of the State of New Mexico. By accessing or using our Services, you acknowledge and agree that your personal data may be collected and processed in accordance with the laws of the United States and the State of New Mexico, including but not limited to the New Mexico Data Breach Notification Act.

If you are accessing our Services from outside the United States, you consent to the transfer of your data to the United States. We strive to comply with applicable international data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations where applicable.

You are solely responsible for ensuring that your use of our Services complies with the laws of your jurisdiction. If you access our Services from outside the United States, you consent to the transfer of your information to the United States and the processing of your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services constitutes your acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]